Empty both machines
Take any laundry out of the washer and the dryer so our technician can get straight to work.
Appointment prep
You're booked. Here's what happens next.
Thank you for booking with Palm City Dryer Vent Services. Everything on this page is what you need before your visit: how to get ready, what we clean, and how to pay.
~1 hourTypical visit
Text aheadWe message when on the way
5 minutesAll the prep we ask of you
Who to expect at the door
Meet your technicians
The technician who arrives for your service will be either Bo, Cody, or possibly both. You will get a text message when we are on the way, and we arrive as close to your scheduled time as we can.
Locally owned and operated, so the person who answers the phone is the same person who shows up at your door.
Before we arrive
Three things that take five minutes
A clear laundry room lets us work faster and protects everything you care about. That is all we ask.
Move anything breakable
Shift fragile items sitting on or beside the machines. We take great care, but shelves near a dryer get bumped.
Leave the dryer where it is
Please do not pull the dryer out before we arrive. Our team handles all of the moving, and puts it back.
Every dryer vent cleaning
What is included as standard
- Full dryer vent cleaningThe whole line, from the machine to the outside termination
- Cleaning of the dryer itselfLint removed from inside the cabinet, the #1 fire point
- Camera inspection of the ventYou see what we see, before and after
- Roof inspection and cleaningWhen it is needed and safe to access
- Vacuuming behind your machinesBehind the dryer, and behind the washer if we move it
Our technicians inspect, document, and clean everything they access. If the area needs mopping afterwards, we are happy to do that with a mop you provide.
While we are already there
Add-on services you can request
Mention any of these to your technician on the day, or let us know ahead of time so we can plan the visit.
Gutter cleaning
Quoted on site once the technician can see the run and the roof access.
On-site quoteWashing machine cleaning
Pump filter cleaning, crevice cleaning, and a solvent tablet treatment to clear odours.
Pump filter includedWindow cleaning
Ask your technician for pricing on interior and exterior window cleaning.
Ask on the day
Stocked on the truck
Small parts, fitted on the spot
We carry the parts that most often need replacing, so a worn hose or a crushed transition tube does not turn into a second visit.
Interested in a replacement part or an add-on service? Just tell your technician. No pressure either way.
How to pay
Hometown heroes: ask about your discount when the technician arrives and bring your ID. See who qualifies.
Questions before we arrive?
Call, text, or email us. We would rather answer a question now than have you wondering on the day.